I spoke this week to a former colleague who works for a major Government organisation now. He laughed as he mentioned that managing a £50k contrat cost £500k. The rise of freeware and shareware mean that the marketplace is an exceptionally difficult place for the likes of Microsoft, Oracle, Sun and Cisco.
Intel invested hard in a TV solution that it almost gave away to Verizon. Software has no value any more. However, the benefits software brings does.
I used to sit in meetings discussion software v services. No software IS a service. And that changes everything.