The service doesn't work at all with one of my browsers, won't play full screen with another and takes ages to fiddle with to work with the third browser I have installed.
Considering that the company set a target of £150m from online by 2010 (since revised to 2012), it's time heads rolled. Developing in house and, worse still, using Windows Media/Silverlight have already proved to be costly mistakes.
It also proves that there's a point to the backlash over Silverlight since the exalted claims made after its use during the Beijing Olympics - it seems that more people followed the Olympics on Yahoo! with factors such as the Silverlight install (which is nowhere near as seamless as Flash's) cited as being a reason.