Lowest Common Denominator

You would think that a Pavlovian reflex would be the base human response to anything, but we still fly with Ryanair, who deliberately make flying unpleasant, and still take our TV from Sky and Virgin, who are, in my experience, pretty awful at customer service.

But, they do, at least have customer service. If you go your own way with Freeview/Freesat there's no long term billing relationship, so why should they care..

So, the bad doctor becomes our prognosticator. In the world of TV we will pay heartily for help...